Korean 4x4 specialist car company, SsangYong, has been ranked third in the HonestJohn.co.uk Satisfaction Index, just behind Lexus and Jaguar and ahead of Skoda, Porsche and Suzuki.
|SsangYong Tivoli SUV||SsangYong Tivoli XLV SUV|
|SsangYong Korando SUV||SsangYong Rexton 4x4|
|SsangYong Turismo MPV||SsangYong Musso 1 tonne pick-up|
HonestJohn.co.uk was clearly impressed with the result, saying “It’s a mightily impressive result for the brand and shows just how far it has come in the past few years. It's been helped by some very good models like the Tivoli plus a five-year unlimited mileage warranty across its range.”
Furthermore, the SsangYong Korando also achieved a tremendous third position in the ‘Top 10’ of Best Crossovers, prompting the website to say: “We probably weren't alone in not expecting to see a SsangYong this high in the ratings. Yet here it is outperforming far more expensive cars.
“While it majors on value for money, space and a strong warranty, its owners have also rated it very highly for its ride comfort, ease of driving and the performance. With excellent scores for practicality and safety, the Korando has many satisfied owners.”
Meanwhile, What Car? found that SsangYong dealers performed especially well recently, listing the brand sixth in its 2017 Servicing Satisfaction survey designed to reveal the brands that are trusted to deliver quality work and not leave customers underserved or overcharged. And when it came to the attitude of dealer staff, SsangYong was best, achieving what was described as “an almost perfect score”, with “staff working for this Korean brand as experts at keeping owners happy.”
Commented Steve Gray, marketing and communications director at SsangYong Motor UK, “Third party endorsement is impossible to buy, so when our customers start saying how much they like our cars and the service they receive from our dealers, we are naturally thrilled.
“We know SsangYong owners to be especially loyal to the brand from the large number who return to buy another car from us, but such independent surveys are testament to the hard work being done by everyone involved, from the factory in Korea to the dealer forecourts around the country.”
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5-year limitless mileage warranty
All models in the SsangYong range are covered by a best-in-class 5-year limitless mileage warranty. Designed to be totally transparent and give customers complete peace of mind, ‘limitless’ means just that: not a maximum mileage condition that some brands impose in their small print. All the major mechanical components are covered including wheel bearings, suspension joints and bushes, steering joints, shock absorbers and even the audio system. Wearable components such as clutch discs and brake friction materials which could have their life reduced by poor driving are covered for one year or 12,500 miles, and the battery and paintwork for three years.
Made in Korea
SsangYong cars are manufactured in South Korea by SsangYong Motor, which is 73 per cent owned by the Indian engineering conglomerate Mahindra & Mahindra, and imported into the UK by SsangYong Motor UK. Established in 1954, SsangYong is Korea's oldest vehicle manufacturer and only 4x4 and SUV specialist producer. There are currently some 65 SsangYong dealers covering England, Northern Ireland, Scotland and Wales, with new locations being added to the network all the time.
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